Customer Service Outsourcing
Your customers deserve an incredible experience, every time they reach out for help. We build exceptional customer service and technical support teams of all sizes. Find out how.
Provide an experience
that customers LOVE
With the right partner, customer service outsourcing can build your brand and set you apart from your competitors. Get expert help building the right systems, hiring the best people, and optimizing your processes. The end result? A scalable and world-class customer support team.
Our Services
Peak Support is here for you when you need third-party customer service support. We have everything your company needs to streamline customer service support, ensuring customers receive dedicated care whenever they contact you for help.
As one of the top customer support companies, we provide services like:
We’ll respond to your customers wherever they are – email, phone, chat, SMS, in-app messaging, social media and any new channels that haven’t been invented yet.
We have years of experience supporting high-tech software and hardware products. We’ll hire agents with the right skills for the job to ensure your customers get top-notch support.
We use translation technology and multilingual agents to deliver the languages you need. With a geographic footprint in Asia, Latin America, the U.S. and the EU, we can cover any language.
We can optimize your existing tech stack or build you a new one. We’ll bring in AI solutions that deepen your connection with customers – rather than eliminating the human touch.
Why Us?
We only hire 1 in every 100 applicants, because we’re an employer of choice. Plus, we have a world-class QA program. It’s no surprise our average QA score is 95%.
We say “yes” to unique requests and deliver customized solutions. And we do it while guaranteeing we're the easiest business process outsourcer (BPO) to work with.
We attract the best talent because we have the best culture. Peak Support has the highest Glassdoor rating in the industry, with a 96% CEO approval rating.
Our clients say we’re the most data-driven BPO in the market. Our live client dashboards allow you to sleep at night knowing your queue is under control.
Other Services
What is customer service outsourcing?
Ready to
chat with us?
We’ve helped dozens of innovative companies launch and scale their customer service teams. Whatever you need to grow your business, our flexible offerings can fit. Let’s chat about how outsourcing can unlock new levels of growth for your business.