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5 Ways to Use Your Customer Support Team to Drive Revenue
Learn how to use your customer support team to positively impact retention, expansion, upgrades, and referrals, and drive revenue growth for your business.
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What is BPO (Business Process Outsourcing)?
A comprehensive explanation of BPO, its benefits, and how it can help businesses streamline operations and improve efficiency.
The 1 Critical Customer Experience Metric For Your CX Strategy
The importance of Customer Lifetime Value (CLV) as a key metric for measuring customer satisfaction and loyalty, and offers insights on how to leverage it effectively in shaping a successful CX strategy.
What Does In-House Customer Service Cost, Really?
Explore the hidden costs and challenges associated with maintaining an in-house customer service team, and provides insights on the potential cost savings and benefits of outsourcing customer service to a specialized provider like Peak Support.
Live Chat Customer Service: Best Practices
Valuable tips and strategies for providing exceptional customer service through live chat, including effective communication, personalized interactions, and efficient problem-solving techniques.
How to Reduce Your Screen Time by 50%: 6 Simple Tips
Strategies to help individuals decrease their screen time and find a healthier balance in their digital lives.
Our 2018 Team Member Survey: The Results!
Highlight of the findings and insights gathered from Peak Support’s team member survey, showcasing the positive feedback and satisfaction of the employees.
Our 2018 Client Survey: The Results!
The outcomes and feedback obtained from Peak Support’s client survey, demonstrating high levels of client satisfaction and positive experiences with the company’s services.
Peak Support Q&A: George Tillotson
Peak Support Monthly Q&A provides insights into George Tillotson’s personal interests, achievements, and experiences, showcasing his role as VP of Client Solutions at Peak Support.
Five Innovative Startups to Watch in 2019
Five emerging and forward-thinking startups that are poised to make a significant impact in their respective industries throughout the year.
